[PLANNED MAINTENANCE] Banking Platform | 14 June 2026 | 11:00 PM

Scheduled Maintenance Report for Udara360

Completed

The scheduled maintenance has been completed.

Posted Jun 15, 2026 - 00:00 CET

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jun 14, 2026 - 23:00 CET

Scheduled

Dear Esteemed Partners,

Please be advised that we will be performing a scheduled system maintenance on our Banking Platform to improve system reliability and performance.

Service Impact:
This maintenance focuses on infrastructure upgrades to our backend services, specifically to enhance our event-driven architecture for real-time processing. During this window, you may experience delays in post-transaction events, including:

- SMS and Email notifications
- Webhooks
- Account closure processing
- Fraud checks

Maintenance Type:

Planned / Scheduled

Maintenance Owner:

Fintellia Technical Support

We apologise for any inconvenience this may cause and appreciate your understanding and cooperation.

All other banking services will remain fully operational. Under normal circumstances, you should notice no change in how you interact with the platform.

ACTION REQUIRED

Please notify your internal teams of the scheduled maintenance.

Monitor your channels for a service restoration notification/completion of maintenance.

CONTACT & ESCALATION

Support Contact

Thelma Dick

Email Address

helpdesk@fintellia.com

Phone Number

234 806 798 2534

Thank you for your continued partnership and support.

Posted Jun 14, 2026 - 15:37 CET

This scheduled maintenance affected: EOD, Login, and Reporting.